Brain SuperApp
Support
Help with breathing sessions, training games, reminders, sign-in, and account-related questions for Brain SuperApp.
Contact Support
Please include your device model, iOS version, and a short description of the issue so we can help more quickly.
Common Topics
Breathing sessions
If a session does not start or complete correctly, reopen the app and try again. If the issue continues, send us the breathing technique you selected and what happened on screen.
Training games
Brain SuperApp currently includes short training experiences such as Dual N-Back and Ebb and Flow. If a game freezes, scores look wrong, or a session summary is missing, contact support with the game name and approximate time of the issue.
Reminders and notifications
If reminders are not appearing, check that notifications are enabled for Brain SuperApp in your iPhone Settings and make sure Focus modes or notification summaries are not delaying alerts.
Sign in and profile
If you have trouble signing in with Apple or Google, confirm that your network connection is working and try again. If the issue continues, tell us which sign-in method you used and what error you saw.
Progress and sync
Some profile and progress information may sync through Apple services. If your streak, breathing results, or training progress looks out of date, try reopening the app while signed into the same account and iCloud profile.
Privacy requests
For privacy-related questions or requests, contact privacy@brainsuperapp.com and review our Privacy Policy.
When You Email Us
- Your message should include the issue you ran into and the steps leading up to it.
- If relevant, include your device model, iOS version, and app version.
- If the issue is related to a breathing session or game result, include the feature name and approximate time it happened.